FAQs

Fire Extinguishers

Q: Are your fire extinguishers fully charged?

A: Yes, all our fire extinguisher come fully charged and are secured with an anti-tamper tag.

Q: Are your fire extinguishers kitemarked?

A: Yes, all our Thomas Glover and Gloria fire extinguisher are kitemarked to BSEN3. Our silver FireKwencher CO2 fire extinguishers are LPCB and Lloyds Register certified.

Q: Do you offer servicing?

A: Yes, please ring our freephone number 0800 088 7309 to arrange a service for you. You do not need to sign up to a yearly contract and our rates are very competitive.

Q: Can your extinguishers be re-filled?

A: Yes, all our fire extinguisher can be easily re-filled. Our extinguishers feature standard fittings and standard re-fills can be used.

Q: Why are your fire extinguishers so cheap?

A: Budget-Fire is a division of Safelincs Ltd, the UK's largest online fire safety retailer and therefore benefits from the economy of scale of Safelincs' purchasing volume. We never compromise quality and our Gloria and FireKwencher fire extinguishers are manufactured and tested to an exacting quality standard.

Q: Where can I store fire extinguishers?

A: All our fire extinguishers come with brackets to fit them to a wall or mount them to a vehicle.

Q: What do the fire extinguisher classifications mean?

A: Fires are classified according to the type of fuel that is burning. If you use the wrong type of fire extinguisher on a fire, you can, in fact, worsen the situation. It is therefore very important to understand the four different fire classifications.

Class A

Class A fires involve common combustibles such as wood, paper, straw, textiles, coal and car tyres. They are common in commercial and home settings

Class B

Fires caused by combustion of liquids or materials that liquify, e.g. petrol, benzene, oils, fats, paints, tar, ether, alcohol, stearin and paraffin.

Class C

Fires caused by combustion of gases e.g. methane, propane, hydrogen, acetylene, natural gas and city gas

Class D

Class D fires involve combustible metals such as magnesium, aluminium, lithium, sodium, potassium and their alloys. Combustible metal fires are unique industrial hazards which require special fire extinguishers

Class F

Class F fires involve combustible cooking media such as oils and grease commonly found in commercial kitchens. The new cooking media formulations used form commercial food preparation require a special wet chemical extinguishing agent that is specially suited for extinguishing and suppressing these extremely hot fires that have the ability to re-flash. Never use other pressurised extinguisher types, as water, foam, powder or CO2 on burning cooking oil, as the pressure jet might carry the burning oil and spread the fire!

Smoke Alarms

Q: How can I test my heat alarm?

A: You can test it with a hair dryer. Do not attempt test using open fire or excessive heat as this may damage the unit!

Q: How do I interconnect different alarms that are 'interconnectable'?

A: With two strands of bell wire or twin cable.

Purchasing and Returns

Q: Can I return my purchased products under any circumstances?

A: We strive to give you full satisfaction and will always try to act according to your wishes. We accept cancellations up to 7 days from the receipt of goods and you can return up to 14 days following the cancellation. We do not accept smoke alarms and fire extinguishers unless they are still in the original, unopened packaging. This does not affect your statutory rights.

Q: Who pays for the return of the products?

A: The cost for the return is carried by the customer.

Budget-Fire.co.uk Fire Extinguishers, Fire Blankets, Smoke Detectors, Fireproof Chests, First Aid Kits